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Barcode Fail

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In a startup there's always unexpected setbacks, and this morning we ran into another...

We were on a tight deadline to provide the barcode to the printer for the new salted caramel flavour pack. I assumed we could get it online on the spot, similar to how I got the initial barcodes for the original flavour and bloks (same day)

How wrong I was... 😳

Turns out it's a manual process with GS1 Australia (the barcode administrators) that involves filling out a form, paying an extra $75 administration fee (plus $69 for the extra barcode) then having to wait up to 2 weeks because they have a "big backlog"...

Had to pass on the embarrassing news to our copacker this morning. Don't know yet, but it's likely to push back the production date for the next batch which is a real bummer...

Have submitted the form and marked urgent with a request to finish this week, but I'm not getting my hopes up...

#veganstartup #transparency #challenges